Groundwater Withdrawal Request

A service that allows customers to request a permit to withdraw groundwater from excavation works by using a manhole or direct drainage to the sea

Required Documents

    Business

  • Building permit

  • Land plan

  • Groundwater drainage request letter from the customer

  • Copy of the follow-up card for extending a groundwater drainage pipe

Process

  • 1 Submitting the request at any of the service channels
  • 2 Obtaining initial approval on using a manhole
  • 3 Referring to the Roads and Infrastructure Department to obtain a follow-up card for extending a groundwater drainage pipe
  • 4 Submitting for the request of Geographical Spatial Plans Request at Customers Happiness Electronic Services.
  • 5 Paying the service fees and receiving permit at Customer Happiness Electronic Services.

Service fees

  • Drainage in the sea: insurance fees AED 10,000 / Service fees AED 100 per day

  • Drainage in a manhole not connected to a pumping station: insurance fees AED 5,000 / Service fees AED 200 per day

  • Drainage in a manhole connected to a pumping station: insurance fees AED 30,000 / Service fees AED 500 for the pump per day

  • Collecting water inside an earthen berm: insurance fees AED 10,000

  • Using an existing pipe: Service fees AED 50 per day

  • following-up card fees: AED 200: for providing services to one street or less AED 500: for providing services to more than one street, with lengths ranging from 5,000 meters to 10,000 meters AED 10,000: for providing services to more than one street, with lengths over 10,000 meters

  • Geographical Spatial Plans Request fees: AED 100: Issuing and printing A3 plans AED 50: Satellite image data layer for each area AED 100: Aerial image data layer for each area AED 500: Issuing and printing A0 plans AED 250: Issuing and printing A1 plans AED 30: Issuing and printing A4 plans

Service Duration

  • 3 Days