The Government of the United Arab Emirates, in collaboration with the Ajman government, has launched the "Bait Amer" service package in a pilot phase, initially covering the Emirate of Ajman. The implementation is carried out in partnership with various federal and local government entities, with the aim of enhancing the user experience in the process of building and transitioning to a new home by simplifying and expediting procedures.
The package includes reducing the steps involved in the user's journey of construction and moving to the new residence from 14 steps to three key steps. This is achieved by identifying the challenges faced by users, standardizing procedures, and developing a dedicated electronic payment system for the service.
The launch of "Bait Amer" took place during the GITEX Technology Week 2019. The participating entities in the service signed a cooperation agreement to implement the project, including the Ajman Digital Government, the Federal Electricity and Water Authority, the Emirates Telecommunications Corporation, the Municipality and Planning Department in the Emirate of Ajman, and the Ajman Sewerage Company.
The steps to obtain a construction license involve submitting the architectural plan and construction permits. Subsequently, the user can submit the construction plan, technical drawings, and request contractor approval through the "Amar" system. Following this, fees can be paid, and the license obtained within just 5 working days, without the need to visit customer service centers.
After completing the house up to 95%, the user can apply for the final inspection of the residence through the "Amar" system. All partners are then notified to begin the inspection procedures by the Federal Electricity and Water Authority and Telecommunications. Upon passing the inspection standards, the user can instantly print the achievement certificate through the "Amar" system without having to submit an application. Following this, all partners are notified to commence the activation of all services, including water, electricity, phone, internet, and sanitation services, within 12 working days from the date of receiving the achievement certificate.