Adopting digital services is an important step for the digital transformation of the Emirate of Ajman. Therefore, the Ajman government took the initiative to design an indicator that measures the extent of adoption of digital services by entity customers at a semi-annual pace.
Measurement Method:
The total number of service transactions submitted through digital channels, divided by the total number of completed transactions across all provided channels of the entities x100.
Measurement Result: First Half of 2020: 89%